Frequently Asked Questions

When placing an order, we may request personal information such as your name, phone number, and email address to keep you updated on your order and account status.

Please be aware that our support team will only contact you via Google Meet, WhatsApp, or Zoom (with no camera on).

Additionally, we never ask for credit card information over the phone. Please provide this information securely through our website's billing form. Upon payment receipt, our support administrator will send a confirmation email to your personal account.

We prioritize your privacy and utilize secure encrypted connections to safeguard your data. Any personal information collected is retained only as long as necessary.

Our original samples are designed to be used in compliance with legal and ethical standards, serving the following purposes:

1. They offer valuable arguments and ideas that can enhance your research.

2. They provide additional insights into the subject matter.

3. They can be directly cited in your work.

Before utilizing our services, it's important to review your institution's policies on plagiarism and paraphrasing to ensure adherence. Make informed choices that align with your educational integrity.

Each paper we produce is crafted from the ground up, ensuring its originality. For added assurance, we meticulously screen each document for plagiarism using our proprietary software. Our in-house tool not only detects copy-pasted content but also identifies paraphrased text.

Rest assured, we offer a plagiarism-free guarantee, promising that your paper undergoes thorough uniqueness checks.

No, we do not keep a database of pre-written essays. Each essay we provide is custom-written from scratch according to the specific requirements and instructions provided by the client. This ensures that every piece of work is unique, original, and tailored to meet the individual needs of our clients.

To initiate the cancellation of your order, please reach out to our support team via email, phone or live chat at your earliest convenience. Additionally, confirm the cancellation by sending us a message directly on your order page.

If you decide to cancel your order before a writer has been assigned, you will receive a full refund of 100% of your payment.

In the event that a writer has already been assigned to your paper, and it is confirmed by the order status, you can still claim a refund of 70%. Similarly, if less than half of the time between order placement and the deadline has elapsed, the same refund of 70% applies.

If more than half of the time between order placement and the deadline has passed, you can receive a refund of up to 50%.

In cases where circumstances beyond your control lead to the cancellation of the order after delivery, and you have not yet downloaded the paper, you may be eligible for a refund of up to 30%.

Please note that orders cannot be canceled once the paper has been completed and delivered on time.

At WH, our team of writers holds diverse academic qualifications ranging from master's to PhD levels across various fields of expertise. This allows us to meticulously match each paper with an expert who possesses the precise qualifications and knowledge needed for its completion.

To maintain the excellence of our service, we rigorously evaluate each writer's proficiency based on the following criteria:

1. Academic and professional background

2. Performance in our online English proficiency test and application essay

3. Rating and expertise acquired in specific fields of study while working with Gray.

At WH, we've simplified the process of submitting your order to ensure a seamless experience. Just fill out the order form with your paper details, make your payment, and we'll assign a qualified writer to complete your paper.

Once finished, you can preview and download your paper from your personal account. It's quick, easy, and hassle-free—get started today!